Refund Policy

Welcome to www.chefessentialhub.com. We are committed to providing you with high-quality products and excellent service. If you are not satisfied with the notebook decorative tape you purchased, here are our refund terms and process:

1. Refund Eligibility
   ● If the product you received is defective, damaged, or does not match the product you ordered, you are entitled to a refund.
   ● Refund requests must be made within 30 days of receiving the product.
2. Refund Process
   ● Contact Customer Service: If you would like to request a refund, please contact our customer service team via email at friends@chefessentialhub.com with your order number and relevant product information.
   ● Confirmation of Refund Request: Our customer service will review your request and contact you within 48 hours to confirm refund eligibility.
   ● Returning Products: If your refund request is approved, you will need to package the product and return it to the address provided by customer service. Please ensure that the product is unused, undamaged, and in its original packaging.
   ● Refund Processing: Once we receive your returned product and confirm its condition, we will process your refund within 5 business days. Refunds will be made via the original payment method.
3. Refund Fees
   ● Return shipping costs are the responsibility of the customer unless the item is defective or damaged.
   ● Order processing fees (if any) may be deducted from the refund, depending on the order.
4. Non-Refundable Items
   ● Items that are not refundable are: Used or damaged items
   ○ Items that exceed the refund request period (within 30 days of receipt)
5. Contact Us
   If you have any questions or require further information, please feel free to contact us via email at friends@chefessentialhub.com.

Thank you for choosing www.chefessentialhub.com, we look forward to providing you with better service!