Shipping Terms

Welcome to www.chefessentialhub.com! Below are the shipping terms and conditions to help you understand the shipping services we provide, including domestic and international shipping.

  1. Shipping Range
    ●We offer domestic and international shipping services to meet your shopping needs.
  2. Domestic Shipping Time
    ●Domestic orders in Mexico are usually shipped within 2 business days after processing. Delivery time usually takes 4 business days.
  3. International Shipping Time
    ●For international orders, the processing time is still 2 business days, but international shipping usually takes 11 business days, depending on the destination and shipping method.
  4. Partner Courier
    We work with many well-known courier companies to ensure that your orders are delivered safely and quickly. Our main partner couriers include:
    ●DHL
    ●FedEx
    ●UPS
    ●Correos de Mexico
    You can choose your preferred shipping method during the checkout process.
  5. Shipping Cost
    ●Shipping costs will vary depending on the weight, size and destination of your order. You can view specific shipping information during checkout.
  6. Order Tracking
    ●Once your order is shipped, you will receive an email with a tracking number and link that allows you to track your package in real time.
  7. Duties and Additional Charges
    ●Please note that international orders may incur customs duties or other additional charges based on the regulations of the destination country. Customers are responsible for these charges and we recommend that you understand the relevant information before placing an order.
  8. Damaged or Lost Goods
    ●If the package you received is damaged or lost during transportation, please contact us via email within 48 hours of receiving the package and we will assist you in claiming and resolving it.
  9. Contact Us
    If you have any questions about shipping or need more information, please feel free to contact us via email: friends@chefessentialhub.com.

Thank you for choosing www.chefessentialhub.com, we look forward to providing you with quality shipping services!